This is an abridged version of a sermon preached on Easter Day 2018 at Central Methodist Church in Chippenham
I don’t know about you but sometimes I get a bit annoyed when I phone up say British Gas or another company like that, I give my details and then you get “What can I do for you today David?”
Wait a minute. We’ve not been introduced. You don’t know me. Why are we suddenly on first name terms? But then I think of the alternative “What can I do for you today Mr Gray” and I immediately assume they’re talking about my Dad!
And perhaps you’ve noticed how in some restaurants waiters and waitresses give their names. We were in a restaurant in Southampton recently and the waiter introduced himself and then wrote his name on the paper table cloth, so we wouldn’t forget!
Call centre staff are trained to use a customer’s name. It’s not meant to be impolite it’s meant to make them human and to make us as a customer feel valued. Whether it has that effect or not I’ll leave up to you to decide.
In 2013, the late Dr Kate Granger was in hospital. At that time Dr Granger was being treated for terminal cancer and this meant frequent stays in hospital. During a hospital stay in August 2013, Kate Granger realised that many staff looking after her did not introduce themselves before delivering her care. In Kate Granger’s words “It felt incredibly wrong that such a basic step in communication was missing.”
Kate Granger decided to do something about it. And following her discharge from hospital Kate and her husband started a campaign, mainly using Twitter, to encourage and remind healthcare staff about the importance of introductions in healthcare.
Again, in Kate Granger’s words:
"I firmly believe it is not just about common courtesy, but it runs much deeper. Introductions are about making a human connection between one human being who is suffering and vulnerable, and another human being who wishes to help"
Sadly, Kate died in 2016. But the effect of her campaign was noticeable. During my stay in hospital in autumn 2016 I can’t think of one member of staff, from the lowliest porter to the most senior consultant surgeon, who didn’t introduce themselves by name. It did make a connection and it put me at ease.
The social media site Twitter has now had 1.8 billion contacts via the #hellomynameis campaign.
Using our name and being invited to call someone by their name is such an important part of making a connection.
The story of Jesus’ resurrection as told in John’s Gospel chapter 20 has Mary Magdalene encountering Jesus. BUt although they have a conversation, it isn’t until Jesus calls her by name, that she recognises him.
14 At this, Mary turned round and saw Jesus standing there, but she did not realise that it was Jesus.
15 He asked her, ‘Woman, why are you crying? Who is it you are looking for?’
Thinking he was the gardener, she said, ‘Sir, if you have carried him away, tell me where you have put him, and I will get him.’
16 Jesus said to her, ‘Mary.’
She turned towards him and cried out in Aramaic, ‘Rabboni!’ (which means ‘Teacher’). John 20: 14 - 16
Although she sees him. Although she talks with him. Mary doesn’t recognise him. Why that should be the case John doesn’t tell us. It’s not something to get hung up on. After all, Mary would not have been expecting to see Jesus alive in front of her. She’d seen him die. She’d help bury his body. We all know that people who are dead and buried don’t appear again.
But when Jesus calls her by name she recognises him.
Perhaps there is an echo of what Kate Granger said going on then
"Introductions are about making a human connection between one human being who is suffering and vulnerable, and another human being who wishes to help"
Of course, it’s an analogy we can only take so far. Jesus is both human and divine. But somehow when Jesus uses Mary’s name, things change.
I think it no coincidence that John includes this account. Because in chapter 10 of John’s Gospel when Jesus describes himself as the Good Shepherd and we his followers as his sheep we hear these words:
The Good Shepherd calls his own sheep by name and leads them out. John 10:3
And later in the same passage Jesus says:
14 I am the good shepherd. I know my own and my own know me John 10:14
It’s not surprising therefore that Mary recognises the risen Jesus Christ when the Good Shepherd’s voice is heard calling her by name.
14 I am the good shepherd. I know my own and my own know me,
To be known by name, to be called by our name, is so important to our well being as humans. To be called by name by the Good Shepherd, the Risen Good Shepherd is more so.
To not have our name called or known means we go unrecognised and unnoticed. Go back to school days and remember the agony of not having your name called out to be on a team or take part in a play. If you remember such an occasion, you’ll remember too the feeling of being left out. Of being an outsider.
When nobody knows or calls your name, you stand outside the community. When your name is known and called, you are enfolded in the community. Thus, when Mary’s name was called by the risen Jesus, she is brought into the family of the Easter people. The people who believe in the Risen Jesus. But from her point of view she recognises for herself the power of the risen Jesus and all his resurrection means. Love and Eternal Life.
Christians are sometimes called the Easter people or Easter community. We have heard the Good Shepherd calling our names. Yes, sometimes we might think his call isn’t so much a call as a whisper. Nevertheless, we are believe because the Risen Jesus has called us, and we’ve responded to that call. Jesus, the risen Good Shepherd has called us to him, to share his love and to join him in the hope of eternal life.
The Easter people, the Church family, join Mary in being enfolded in the divine life and presence of Jesus. And being called by name into Jesus’ community. By being called by name into Jesus’ community means we take on something for Jesus - the importance of knowing and calling the names of those we encounter. Whether it is the newest member of our congregation or a person in distress seeking our help and love, we are Easter people. And Easter people are reminded of the importance of speaking the names of all we encounter. For by speaking their names, we enfold others in the Easter people community both human and divine.
30 years ago there was an American sitcom on the then new Channel 4. The sitcom was called Cheers and it was set in a bar in Boston Massachusetts. It pretty much revolved around the customers and staff of the bar. A strange assortment of people but they congregated in the bar for company and companionship.
The theme song of that sitcom contained a chorus which said:
Sometimes you want to go
Where everybody knows your name,
And they're always glad you came;
You want to be where you can see,
Our troubles are all the same;
You want to be where everybody knows your name.
Those words could have been written about being part of the Church family.
Though sadly we know that isn’t always the experience found in some churches.
American Methodist Bishop Gerald Kennedy once told about a young girl who lived in an apartment in a big city, and after supper in the summer the children on the block gathered in the streets to play. But after a while one would say that she had to go home because her mother told her to be in before eight o'clock. Or a father would whistle, and a boy would have to leave. A mother would call, and others would have to go. The girl said, "They would all go. It would get dark and I would be there all alone, waiting for my father or my mother to call me in. But they never did."
There are children of all ages who don't know, or have never known, the voice of a caring parent, who never get called in or called home. When what they really want, what they really need is someone to care. Someone to call their name with love, someone to reach out and let them know they matter.
Among the many joyful, hopeful messages of Easter is that the Risen Jesus Christ calls people by name. He calls them into his loving, forgiving arms. He calls them into life in all its fulness. He calls them home. He calls them by name He greets them
Hello, my name is Jesus.
